CORONAVIRUS DISEASE 2019 (COVID-19) – RESUMPTION OF IN-PERSON COMPLAINT INVESTIGATIONS

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California Department of Social Services PIN 20-24-CCLD

October 5, 2020

TO: ADULT AND SENIOR CARE LICENSEES AND PROVIDERS
CHILD CARE LICENSEES AND PROVIDERS
CHILDREN’S RESIDENTIAL PROGRAM LICENSEES AND PROVIDERS

Original signed by Pamela Dickfoss

FROM: PAMELA DICKFOSS
Deputy Director
Community Care Licensing Division

SUBJECT: CORONAVIRUS DISEASE 2019 (COVID-19) – RESUMPTION OF INPERSON COMPLAINT INVESTIGATIONS

Provider Information Notice (PIN) Summary

PIN 20-24-CCLD provides direction to all community care licensees and approved or certified homes of a Foster Family Agency (FFA) (providers) regarding the resumption of requirements related to in-person complaint investigations that were in place prior to the COVID-19 emergency.